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Customized Training
Board of Directors Development
Our Board of Directors Training is everything your new and returning board members need to succeed. We cover roles & responsibilities, best practices, committee structuring, and the 5 C’s: Communication, ...
Customer Service Excellence
Customer Service Excellence is what sets your organization or community apart from the average ones. Topics include, but are not limited to: Communication, Image, Greetings, Asking, Listening, Assisting, Dealin...
Ethics & Integrity
“If you have to ask if it’s okay, it probably isn’t.” In this customizable workshop, we discuss the delicate subjects of ethical and unethical behavior. We identify each with tangible signs and cover how to address unethica...
Shop Local
Whether you want to build a Shop Local Campaign from scratch or improve an existing one, we can help. From concept to framework, to community awareness, to full implementation, we can get you there. Shopping l...
Leadership Development
We have a variety of options to assist with your Adult or Youth Leadership Programs. From Kickoff Retreats to Economic Development Day, to graduation speeches, we design solutions to meet your needs ...
Economic
Development
For over 18 years, we have written the curriculum for and delivered the first two modules of the IEDC-sanctioned Basic Economic Development Course (BEDC) for Texas. Texas trusts us to train each new economic d...
Community Development
As the foundation for economic development, it is critical that your board and community leaders understand how leadership development, workforce development, social infrastructure, and physical infra...
Business Retention & Expansion (BRE)
Our Board of Directors Training is everything your new and returning board members need to succeed. We cover roles & responsibilities, best practices, committee structuring, and the 5 C’s: Communication, ...
Community Marketing
What is your community trying to say to the world? Are they getting it right? We help you take a look at your target audiences– whether for business recruitment or tourism–identify gaps, and help design a marketing plan t...
Chamber Management
New to the Chamber industry? or just need some new ideas? Our on-staff IOM (U.S. Chamber of Commerce Institute of Organization Management) is always gathering and sharing Chamber best pr...